Privacy policy

PRIVACY POLICY

Effective Date: September 23, 2026

GSP Battery USA Inc. respects your privacy. This Privacy Policy explains how we collect, use, disclose, retain, and protect personal information when you visit https://www.gspbatteryusa.com/, communicate with us, or purchase our products.

  1. INFORMATION WE COLLECT

Depending on how you interact with us, we may collect:

  • Name;

  • Billing and shipping address;

  • Email address;

  • Telephone number, if provided;

  • Order and transaction information;

  • Product, warranty, and serial-number information;

  • Payment-related information processed through authorized payment providers;

  • Customer-service communications;

  • Return, warranty, diagnostic, photograph, and video information submitted by you;

  • Device, browser, IP-address, cookie, and website-usage information;

  • Marketing preferences; and

  • Information required for fraud prevention, legal compliance, shipping, customs, or product safety.

We do not directly store complete payment-card information when payment is processed by Shopify or another authorized payment provider.

  1. HOW WE USE INFORMATION

We may use personal information to:

  • Process and fulfill orders;

  • Arrange shipping and delivery;

  • Provide customer and technical support;

  • Administer returns, refunds, and warranties;

  • Verify transactions and prevent fraud;

  • Communicate about orders, products, safety, recalls, and service;

  • Operate, secure, analyze, and improve the website;

  • Personalize content and marketing where permitted;

  • Comply with legal, tax, accounting, customs, and regulatory obligations; and

  • Establish, exercise, or defend legal claims.

  1. HOW WE DISCLOSE INFORMATION

We may disclose information to service providers that help us operate our business, including:

  • Shopify;

  • Payment processors;

  • Shipping and freight carriers;

  • Warehouses and fulfillment providers;

  • Customer-support providers;

  • Fraud-prevention and security providers;

  • Analytics and advertising providers;

  • Professional advisers;

  • Regulators, courts, law enforcement, or government agencies when legally required; and

  • Affiliates or successors involved in a merger, financing, acquisition, restructuring, or sale of business assets.

We do not authorize service providers to use personal information for purposes unrelated to providing their contracted services, except as permitted by law.

  1. COOKIES AND SIMILAR TECHNOLOGIES

We and our service providers may use cookies, pixels, tags, local storage, and similar technologies to:

  • Operate checkout and account features;

  • Remember preferences;

  • Maintain security;

  • Measure website performance;

  • Understand website use; and

  • Provide or measure advertising where permitted.

Available cookie and privacy controls may depend on your location. You can also manage cookies through your browser, although disabling necessary cookies may affect website operation.

  1. MARKETING

Where permitted, we may send marketing communications based on your consent or other lawful basis.

You may unsubscribe through the link in a marketing email. Transactional, warranty, safety, recall, and service communications may still be sent when necessary.

  1. DATA RETENTION

We retain information for as long as reasonably necessary for the purposes described in this policy, including order fulfillment, warranty administration, fraud prevention, legal compliance, accounting, dispute resolution, and enforcement of agreements.

Retention periods vary by information type and legal requirement.

  1. DATA SECURITY

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information.

No system or transmission method is completely secure, and we cannot guarantee absolute security.

  1. YOUR PRIVACY RIGHTS

Depending on where you live and applicable law, you may have rights to:

  • Request access to personal information;

  • Request correction;

  • Request deletion;

  • Receive a portable copy;

  • Opt out of certain targeted advertising, sale, or sharing;

  • Restrict or object to certain processing; and

  • Appeal a denied privacy request.

We may need to verify your identity before completing a request. Authorized agents may be required to provide proof of authority.

To submit a request, email gspqi@gspbattery.com.

We will not unlawfully discriminate against you for exercising an applicable privacy right.

  1. SALE OR SHARING FOR ADVERTISING

Our use of analytics or advertising technologies may be considered a “sale,” “sharing,” or targeted advertising under certain privacy laws, even when no money is exchanged.

Use the privacy-choice link or cookie controls displayed on the website, when available, or contact us at gspqi@gspbattery.com.

This section must be configured to match the actual Shopify apps, pixels, advertising services, and Customer Privacy settings used by the store.

  1. CHILDREN

The website is not directed to children under 13, and we do not knowingly collect personal information directly from children under 13.

If you believe a child has provided personal information, contact us.

  1. INTERNATIONAL USERS

If you access the website outside the United States, your information may be processed in the United States and other countries where our service providers operate.

Applicable transfer protections will be used where required by law.

  1. THIRD-PARTY LINKS

The website may link to third-party services. Their privacy practices are governed by their own policies.

  1. POLICY CHANGES

We may update this Privacy Policy. The current version will be posted with its effective date.

  1. CONTACT

GSP Battery USA Inc.
8736 Westpark Drive
Houston, Texas 77063
United States

Email: gspqi@gspbattery.com
Website: https://www.gspbatteryusa.com/